ABOUT US
Boots on the Ground: Elevated Property Maintenance Services
Boots On The Ground management company offers a revolutionary pay-as-you-go model, where you only pay for the services you use each month, rather than a percentage of your nightly rate. This approach ensures more of your rental income stays in your pocket. Additionally, we provide peace of mind with our commitment to quality assurance—our team personally walks through each home to ensure everything meets our high standards. Experience tailored management solutions that maximize your earnings and maintain top-notch property quality. Let us be your Boots on the Ground! Now serving Wears Valley & Townsend, Tennessee!
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OUR SERVICES
What we offer
*Simple pricing: Just pay a flat monthly fee and cleaning costs, only pay extra if maintenance issues arise.
Cleaning Services Coordination
Guest Relations Support
Smart Thermostat Management
Comprehensive Maintenance Services
WHY CHOOSE US?
What Sets Us Apart?
Unlike traditional property management companies that charge a percentage of the nightly rate, we take a more straight-forward approach. We only charge for the services you actually use, along with a low monthly fee. Our goal is to maximize your earnings and put more of your money back in your pocket, offering a more cost-effective and transparent solution.
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Pricing & Services
What We Handle For You
Onboarding & Setup
- Cabin photo-ready preparation (part of onboarding cost)
- Listing review and optimization support
- Dynamic pricing setup and management using PriceLabs
dAILY oPERATIONS
- 24/7 guest communication before, during, and after stays
- Guest issue resolution and on-call support
- Calendar and availability management
- Review coordination and responses
Property Care
- Maintenance coordination with minor issue handling when possible to reduce technician visit/cost
- Vacancy walkthroughs if the cabin is vacant for 5+ days to catch issues early and protect your property
- Cleaner coordination and turnover scheduling includes: hot tub, laundry and trash removal
- Regularly scheduled air filter and hot tub filter changes
Guest Experience & Supplies
- Stocking and replenishment of standard guest supplies, included if flat rate:
- Toilet paper & paper towels
- Dish soap & laundry detergent
- Body wash, shampoo & conditioner
- Coffee and powdered creamer
- Supplies are provided at standard guest-use levels and restocked as part of regular turnovers
Additional Services
- Pool cleaning available for an additional fee
Availability
- Guests have 24/7 access to support for urgent needs
Pricing Transparency
Flat Monthly Co-Hosting Fee (No Percentage):
- $500/month - 2-bedroom cabins
- $600/month - 3-bedroom cabins
- $750/month - 4-bedroom cabins
- $900/month - 5-bedroom cabins
Seasonal Pricing:
- March-December: Full monthly rate above
- January-February: $300/month(Includes guest communication, calendar management, and routine property checks during slower months)
Additional Notes:
- Cleaning fees are separate and paid per turnover *Extra fee for sleeps 12+ , for multiple hot tubs , for high-touch luxury cabins
- Pool management billed separately
- Flat-fee structure keeps costs predictable and your revenue upside intact
NEED HELP?
Frequently Asked Questions
What services does Boots on the Ground property management provide?
How do you handle guest communication?
How do you manage pricing for my property?
How do you handle cleaning and maintenance?
How do you handle complaints or emergencies during guests stay?
How will I get paid?
Do I need short-term rental insurance?
How often do you inspect the property?
How will I be billed for your services?
What are your preferred payment methods?
When is payment due?
We're here to make your experience as an owner as seamless as possible. If you have any additional questions or concerns, feel free to reach out to us!
WHY CHOOSE US?
Our Guest’s Feedback.
This is a beautiful property and matches the description as stated. Emily is a great host and knows how to keep in touch, is on top of things and knows what her guests like as shown by the property. Pigeon Forge is a blast. So much to do. But if you want a nice ASMR, away from it all in a beautiful home, you won't go wrong with this place. Looking forward to booking again.
Our family had an amazing trip. We love staying in Wears Valley. Close to the north and west entrances to the park, and only 15 minutes from Pigeon Forge. The house is exactly as advertised! Cleanliness is very high on our list and it was spotless upon arrival. We would stay here again in a heartbeat. Thank you!
CONTACT US
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